Third Party Processors

In order to provide the services that we offer as efficiently as possible, the Open GI Group may use third parties to perform certain functions and in doing so, they may process customer data or personal data as part of the service. In some circumstances, the third party may have been appointed by Open GI’s customer to act as their processor, but in other circumstances the third party may be acting directly as a sub-processor of Open GI.

In all cases, Open GI maintains full control of the data it is processing, and where Open GI appoints a sub-processor, it will enter into a contract with each of the sub-processors to regulate their use of the data and to ensure compliance with all relevant legislation. Data is always restricted to the minimum that is required to perform the service.

The following tables specify entities processing data as relevant to “Applicable Services”. Any details that are blank are under review and awaiting updates. Further information may be available upon request.

Third parties authorised to process customer data

Third Party
Microsoft
Purpose
Provision of cloud hosting services (containers) in Microsoft Azure. Microsoft do not access our data or process it beyond the provision of storage and compute resources
Applicable Services
IHP Plus, Mobius 2
Location
England

Third parties authorised to process OGI business data

Third Party
Cezanne HR Ltd
Purpose
Provision of employee management, self-service, leave management, and other Open GI employee-related services.
Applicable Services
Job applicants
Location
England
Third Party
XCD
Purpose
Payroll management for employees in England.
Applicable Services
Payroll management
Location
England
Third Party
Pascal Software
Purpose
Payroll management for employees in Northern Ireland.
Applicable Services
Payroll management
Location
Dublin
Third Party
Process Solutions
Purpose
Payroll management for employees in Krakow.
Applicable Services
Payroll management
Location
Warsaw, Poland
Third Party
Professional Account
Purpose
Payroll management for employees in Skopje.
Applicable Services
Payroll management
Location
Skopje

Other third parties

Third Party
Telehouse
Purpose
Provision of ‘rack’ hosting only (co-location). All compute, storage, and networking is owned and maintained by Open GI. Telehouse have no access to our systems, our data, or our hardware.
Applicable Services
Core Cloud, eBroker/Digital Elements, Powerplace, Mobius 1, Claims Cloud, Corporate Websites, Support Site.
Location
England