Customer Portals for Insurance | Open GI Digital Access

Important: Applied Systems’ Epic UK Exit – We’re Here to Support You

Make Portal Your Customers’ First Port of Call

With more online choice than ever before, customers are increasingly searching for the most streamlined, intuitive and engaging user experiences. Our new Portal will instantly level up your online offering with a simplified, modern and personalised customer journey.

Designed and built to industry best practice and compliant with WCAG guidelines, our new Portal products are easily configured to your existing tech setup and brand. They can be managed by our team or left to your in-house experts – the choice is entirely yours.

99 %

of calls answered in under 10 seconds

30

30 trained staff provide support using set KPIs

Real-time pricing. Real big conversions.

There is an increasing expectation from your customers that they will receive personalised pricing, tailored to their individual needs. Our real-time pricing tool adjusts rates of premiums at the touch of a button, offering a flexibility that will help to improve your quote conversions.

Take the guesswork out of decision making.

Being able to access accurate business intelligence will help you stay ahead of the competition. Our intuitive solution shows real-time illustrations on a wide range of relevant information, showing you the latest data on market trends that will help you to identify new opportunities that will deliver growth for your business.

Data enrichment for a clearer picture of your customers.

Increase accuracy and save money with our broker enrichment application. Easily connect with our third-party data specialists offering client checks that include ID, credit risk and insurance fraud. Simple risk checks are carried out at the point of quotation to deliver personalised results that influence the quote status, and the overall premium offered.

Extend your reach with price comparison sites.

Maximise your online market reach and present quotes on the market-leading comparison sites with our distribution application. From the point of quotation, the client travels directly to your website, improving their user experience and helping you to secure new business more efficiently.

Looking for More Wrap-Around Support?

On top of our standard services, we offer a range of additional tiered support to give you further peace of mind.

What You Can Expect...

Deliver a stand-out customer experience and automate your online journeys.

Pick from Documents, Claims, MTAs, Renewals, Cancellations and Payment journeys.

PAS-agnostic with no complex integrations with back-office systems.

Modern design and clear navigation with bespoke branding options for your business.

We Work With

Product Underwriting

Changes in consumer trends are driving the need for new insurance underwriting software to be distributed through a range of channels both online and offline. Building these new products, with a right-first-time approach, is what our expert Product Underwriting team excel at.

With your underwriting guidance, we’ll help you build and distribute a product that meets your exact specifications in the fastest possible time. We’ll support you every step of the way and make recommendations to ensure that your products are built in the right way and will stand the test of time.

Want to be self-sufficient? No problem, our team will configure your products to get you off and running and ensure that your users are fully trained to get the best out of the software.

Need a helping hand? We’re glad to help. Whether it’s building lines of business, connecting to third-party services or carrying out a totally bespoke, one-off build, our team can partner with you as much or as little as you’d like.
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What Our Customers Think

“Ratings is a unique product which provides some brilliant efficiency gains for us. Being involved from an early stage will help to give us a competitive edge.”

Peter Bann, Freeway Insurance Services

“IHP Plus allows us to closely monitor our motor products and react quickly to meet the needs of a changing market. We can also enhance our data and detect fraudulent activity, through integration with strategic value-added data enrichment partners.”

Dom Horner, Somerset Bridge Ltd

“Ratings gives us far greater control over real-time pricing, enrichment and product evolution. We can instantly deploy schemes, blended seamlessly with our call-centre, aggregator, and website activities. The Management Information helps us monitor our performance in real time, giving us options around market protection and footprint management.”

Dave Bowcock, Principal Insurance

Customer Portals

We Enable Your Customers to Self-Serve