Broker case study

Emerald Life

Emerald Life

Emerald Life has partnered with Open GI for all aspects of policy sales and administration, including online B2C capabilities and call centre portal functionality. Open GI also supports Emerald’s multiple lines of insurance including homes and contents, travel, term life, pet and wedding.

“We are delighted to be working with Open GI and together we have created a customer journey that draws on their robust, modern systems yet allows us to offer a personalised experience for our customers. It is often hard for big insurers to be nimble and adapt to the subtle and specific things that matter to the LGBT community. We have designed a solution from scratch where our community will know they’ve been thought about from day one.”

Heidi McCormack, Chief Executive Emerald Life

Emerald Life Insurer Logo
Visit Emerald Life website

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Emerald Life Logo - Open GI Broker Customer Spotlight

Emerald Life has partnered with Open GI for all aspects of policy sales and administration, including online B2C capabilities and call centre portal functionality. Open GI also supports Emerald’s multiple lines of insurance including homes and contents, travel, term life, pet and wedding.

“We are delighted to be working with Open GI and together we have created a customer journey that draws on their robust, modern systems yet allows us to offer a personalised experience for our customers. It is often hard for big insurers to be nimble and adapt to the subtle and specific things that matter to the LGBT community. We have designed a solution from scratch where our community will know they’ve been thought about from day one.”

Heidi McCormack, Chief Executive Emerald Life

Visit Emerald Life website

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