MAPFRE Assistance’s Roadside Assist protects your customers against unexpected vehicle breakdowns giving them reassurance that they will never be stranded at the roadside.

Various cover levels are available from MAPFRE ASSISTANCE ranging from basic roadside assistance to full European cover. Home Service is included as STANDARD on ALL cover levels.

Level 1 – Roadside Assist:
If your customer’s vehicle breaks down, we’ll try to repair the fault at the roadside for up to one hour or we will take the vehicle and the customer to a garage for repair.

Level 2 – Roadside Assist PLUS:
Benefits from Level 1 included PLUS if the vehicle cannot be repaired by the end of the working day, we’ll pay for your customer to hire a replacement car OR pay for alternative transport OR pay for emergency accommodation.

Level 3 – Roadside Assist EUROPE:
Benefits from Level 1 and 2 included AND we also offer European cover and repatriation.


Key features

  • 24/7, 365 days a year breakdown cover.

  • All levels of cover include out of hours, theft benefit, accident cover, home service, puncture cover and key cover as STANDARD.

  • Up to six call-outs for breakdown assistance allowed per year.

  • Vehicles must not be more than 10 years old, have done less than 100,000 miles and must have a valid MOT certificate.

  • European cover option available.

Unique features

  • A simple and clear product.

  • With an experienced in-house claims management team on hand to help your customers.

  • From the automotive add-on insurance experts.

  • Backed by one of the world’s largest insurance and assistance providers.

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To join our provider panel or to access our range of insurance add-ons…

…please pick up the phone and talk to us on 01905 754455.