Case Studies

//Case Studies
Case Studies 2017-07-21T08:58:47+00:00

Fresh! Insurance and Markerstudy case studies

Two insurers, Fresh! Insurance and Markerstudy, discuss how using the Open GI platform for their trading has changed the way they work and how this, in turn, has improved the service they offer to their customers.

Fresh! Insurance

Fresh Insurance is one of the largest privately owned insurance brokers in the UK, with almost 70,000 customers and 200 employees. It provides motor and home insurance products to niche segments – e.g. motor insurance to young/new drivers (with or without telematics), drivers with a lack of bonus, older drivers; home insurance for non-standard constructions.

In the clips below, Stuart Whalley of Fresh! Insurance describes his experience of Open GI’s service levels and support and Jo Grogan discusses how the automation available via the Open GI system has resulted in slicker and more efficient customer journeys.


Markerstudy Retail is part of Markerstudy Group of Companies with circa 650 employees across 10 branches. It specialises in niche motor, home, truck, bike, travel, pet and SME commercial lines products and trades through multiple brands.

In this video Brian Clarke, Broker Systems Manager of Markerstudy Group, describes how switching to the Open GI platform allowed them to deal with their customers more efficiently.

Bromwich Insurance Bureau Ltd Case Study

Formed in 1966, Bromwich Insurance has grown into a multi-faceted broker with links to all the UK ‘s major insurer’s and providing cover for both private and commercial insurance. Bromwich moved to Core Cloud in 2014.

The setup process was seamless; from the speed and simplicity of logging on to the system to the email.

Ken Nuttall, Managing Director, Bromwich Insurance Bureau Ltd
Read the Bromwich Insurance case study