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Supporting you every step of the way

Whether you’re looking for technical support, product resources or customer services, you’ll find the tools and information you need to get the most from Open GI.

Ideas and insights for what’s next in insurance

Explore research and practical perspectives on the changes shaping the insurance industry, from getting started with AI to the future of broking.

Getting started in AI

Explore how insurance businesses can begin thinking about AI and where it could make a difference.

Explore the white paper

The future of broking

Discover what brokers expect from the next five to 10 years, including changes in distribution, placement and technology.

Explore the white paper

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Get help from our UK-based support specialists for technical issues, product queries and day-to-day assistance.

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Support Centre

Browse guides, documentation and support resources to help you get the most from your Open GI solutions.

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Extranet

Access the Open GI Extranet to download resources, manage information and access customer services.

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Latest news

24 September 2026

James Barnard arrives as CEO of Open GI

Open GI has appointed James Barnard as Group CEO to lead the organisation through its next phase of growth and transformation.

27 July 2026

Open GI appoints new Partner Director as transformation programme takes shape

Open GI has appointed Colin Butler to the role of Partner Director.Reporting to Nick Giddings, Director of Distribution and Partners, Colin’s key responsibilities will…

21 July 2026

Open GI strengthens commercial offering with new landlord product from Arkel

Open GI has strengthened its commercial proposition for brokers with the addition of Arkel’s new landlord product to its SME platform. Premier Let joins Arkel’s…

21 July 2026

Open GI and Covéa bring new Property Owners product to market

Open GI has further expanded its property insurance offering with the addition of Covéa’s new Property Owners product. Available on Open GI’s SME Commercial…

21 May 2026

Open GI and Etc. Insurance mark industry first with launch of integrated travel solution for brokers

Insurance technology partner Open GI and travel insurance MGA, Etc. Insurance, which is led by Ian Rogers and Andy Fairchild, have teamed up to…

30 April 2026

Open GI appoints InsurTech Executive James Barnard as Group CEO

Open GI appoints InsurTech Executive James Barnard as Group CEO to drive the next chapter of innovation and growth

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