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Press release:

Ref: OGI0264
1st September 2011

New Doors Open for Hamilton Fraser with Open GI

Niche broker, Hamilton Fraser Insurance, is the latest broker to benefit from Open GI’s market-leading quote engine to offer competitive pricing for home insurance.

Trading for 15 years, the Hertfordshire-based broker wanted to automate the process of providing customer quotations for bespoke household insurance and improve its level of customer service.  By partnering with Open GI to use its Open-i Quotations for home insurance, the process is now fully automated to provide greater volumes of quotes and enhanced flexibility in offering discounts to customers.

The powerful point of sale quotation system is fully integrated with the Back-Office, meaning staff can view multiple quotations within seconds, without having to manually rekey data. Open GI’s market-leading comparative quote engines regularly serve over three million comparative quote requests per day for motor, home, bike and commercial vehicle risks.

Hamilton Fraser has also taken advantage of Open GI’s productivity solutions to further reduce costs by implementing Open Attach and Open Print Manager.  Issuing documentation to clients electronically has led to substantial cost savings as well as introducing the concept of the paperless office to reduce storage costs.

Mike Glanvill, Business Delivery Director, Hamilton Fraser, commented: “Automating the process of bespoke household quotations has given us greater flexibility in the discounts we offer, providing our customers with the very best service we can deliver.  This is a real boost to our business when we are operating in a highly commoditised market such as home insurance. It has enabled us to provide highly competitive quotes to our clients whilst making considerable in-house savings.”

Simon Hughes, Sales and Marketing Director, Open GI, said: “In the current economic climate, it is essential for brokers to seize new opportunities for being competitive and Open-i Quotations do just that by delivering multiple comparative quotes at the touch of a button.  It’s great to see that Hamilton Fraser will also benefit from huge productivity savings with Open Attach and Open Print Manager, which ultimately improve customer service.”

For More Information about Open GI:
Adele Clarkson
Marketing and PR Manager
Open GI
Tel: +44 (0)1905 754455
email: adele.clarkson@opengi.co.uk

Notes to Editors:

Open GI supplies market leading IT solutions to insurance brokers across the UK & Ireland. With 20,000 users in around 2,000 firms, the company has a 40% share of the UK broker market and is committed to technological innovation. Open GI technology enables personal and commercial lines brokers trading in standard and niche markets to streamline business activity and become more profitable. With a workforce of 350 people and a 30-year heritage, the company enjoys a strong financial performance. For the year ended 31st May 2010 Open GI reported revenues of £35.0 million and an operating profit of £21.1 million.