Alan Boswell Case Study
Improving operational efficiencies, extending web trading and automating affinity schemes
The Situation
Alan Boswell Group was founded in 1982 and is a leading regional commercial broker best known for property and affinity schemes. Employing over 190 staff, Alan Boswell Group has seven offices, three in Norwich and one each in Attleborough, Bury St Edmunds, Ely and London.
With its wide ranging commercial property and affinity schemes portfolio, Alan Boswell Group wanted to automate its processes, improve overall operational efficiency and extend their web trading capability.
One of the principle reasons for choosing Open GI as its technology partner was the number of new solutions available to brokers and the continual development work carried out on existing products to ensure up-to-the-minute, market-leading usability.
The Solution
Alan Boswell Group had already deployed a range of Open GI solutions but needed scheme automation with their website. By implementing this it would make it easier for their customers to access and manage their policies online and make payments in a secure environment.
Using Open GI’s Scheme Toolkit, Alan Boswell Group were able to create and amend risk capture for their unique requirements. In addition, Alan Boswell Group were keen to streamline the production of commercial registers.
The Result
- Customers can now access and manage their policies and make payments in a secure environment.
- Scheme automation was a priority and using the Scheme Toolkit, Alan Boswell were able to quickly and easily create and amend risk capture so that the user could easily navigate through the system, whilst automatically applying more sophisticated rating factors.
- Processing efficiencies using Open GI has enabled Alan Boswell to continue to compete and deliver the best service to their clients and have already made a quantifiable and significant return on their investment in terms of time and cost savings.
- The Open GI platform is fully integrated with other applications and helps Alan Boswell to manage the compliance process.
“The Open GI platform has already played an important part in the success of the business and will continue to do so. The Open GI system is no doubt one of the most powerful on the market today. Open GI’s commitment to product development and the insurance industry as a whole, gave us the confidence to form a long-partnership.”
Richard Hartley, IT Manager, Alan Boswell Group
Download Alan Boswell Case Study.pdf 
For More Information about Open GI:
Adele Clarkson
Marketing and PR Manager
Open GI
Tel: +44 (0)1905 754455
email: adele.clarkson@opengi.co.uk